FAQ

Frequently Asked Questions

Below, we have compiled a set of frequently asked questions from our customers.

  • When is the best time to visit the United Arab Emirates?

    The country is ready to welcome visitors at any time of year. However, it's cooler from November to April, allowing for more outdoor activities.

  • Are there still any mandatory procedures related to COVID19?

    Since the emergence of Covid-19, all locations have been sanitized even more. Now, both in Dubai and Abu Dhabi, all restrictions have been lifted and things have returned to normal.

  • What is the country's currency? Can I bring other currencies?

    The country's currency is the Dirham (AED), however, all locals accept Euros or Dollars and give change in local currency.

  • What is the official language?

    Arabic is the official language of the country, however, the language of communication is English.

  • How should I dress, according to the local culture?

    Throughout the country, modest clothing is advised in public places. Beachwear should only be worn there. When visiting a mosque, women should wear non-transparent, low-cut, and ankle-length pants/skirts; men should wear a T-shirt and pants.

  • I'm a travel agent, can I offer Vistravel services to my clients?

    Vistravel is a legal company in the United Arab Emirates and can offer its services not only to individuals but also to travel agencies.

  • Can you organize the entire itinerary for the days of my trip?

    Yes. We create personalized itineraries for each individual, family, leisure group, or incentive group, according to each individual's preferences.

  • Why do I need a guide to visit the main sites?

    Anywhere in the world, anyone can visit the main tourist attractions alone, but the details inherent to the history are provided by a specialist. The same is true in the United Arab Emirates. Vistravel has government-licensed guides to customize each tour itinerary, providing detailed information about each location.